should I have accepted this Ebay return?

best picture quality baby monitor image

RichardG

Buyer:Hello, I purchased the baby monitor received yesterday. This monitor dose not work and I want a full refund. Please advise me what I should do. Thanks, Mark

Me:Does it work when its plugged in to the wall? Have you checked the channels?

Buyer:It works if you shine a floodlight on the baby and it still is not very clear, very unhappy, Sure dosn't work like discribed or the photo image on display.

Me:I'll see what I can do because I do not have enough money right now to issue a refund. Images in the picture are simulated just as they are on anything with a screen(ex: psp, ipod etc). The thing is, it does work, I do not own one of the cameras so I am not sure of the quality of the screen. The camera clearly does not have infrared which would mean that the camera would require light. It does work as described, but what it sounds like to me is buyers remorse. I gave a description of what is on the box which is "Baby Monitor" and thats what I would think I am sending out because of the manufacturer. The description does state that the camera requires 3 LUX (at F2.8), which is the amount of light needed for good image reproduction.

From the page:
Return policy
Item must be returned within: 3 Days
Refund will be given as: Money Back
Return shipping will be paid by: Buyer
Return policy details: Returns only accepted if the product does not work.

Buyer:I do not have buyerâs remorse⦠I just wanted a monitor that works as described, it definitely dose not. It dose not transmit clear crisp video or even close. I am very disappointed with this product! My neighbor has a different brand and it works great, I was expecting similar.

Me:Would you accept a partial refund of $25 and keeping the item? That is all I can do at the moment because of high ebay seller fees.

Buyer:No thank you I do not want to keep an item that doesn't serve it's purpose. From what you're saying the baby monitor should have a descent picture quality, and it doesn't. Not even in the conditions that you wrote either (3lux). I'm willing to wait a little longer if it takes to receive a refund, and I will pay for the shipping for the items return to you. According to your policy if the item doesn't work then I receive my refund. Point blank the item doesn't work it's defective. Now if you had another brand of baby monitor I would be willing to trade, but it seems as if you don't. So please comply and be descent enough to do as your policy states. Please foward your address.
Thank you.



What do you think????
My policy states that they are accepted if the item does not work.

He said that the item does work but it doesnt meet his expectations.

Answer
I would accept it, wouldn't want to have bad ratings and ruin my reputation as a seller over this one time the person is not happy with the purchase.

Can one modify Honda Odyssey satellite navigation display to play DVD video, though its own...?

...or a second DVD player ?
This is for year 2000 Honda Odyssey.

Answer
I did some research and found differing opinions as to whether or not a Navigation to DVD player conversion was possible and opinions were mixed (some said yes, some said no). The only equipment I was able to locate to accomplish it was this:

http://avelectronic.com/NavigationVid-Switcher.htm

Navigation Multi Audio-Video Switcher System

Latest Update! Totally New Updated Top Of The Line system comes with Built-in S-Video input, optional Super TV-Tuner and E-code function (The Only one in the market). Also built-in Automatic Rearview/Backup Camera function and 2 more Camera inputs for Baby Cam, Front Cam or Curb-side Cam. All functions are control with a very small RF Remote.

***The One and Only easy to operate Command Center for vehicle Multi Media System***
*** The most popular system for vehicle with more than 1 monitors/Video Sources ***

Every system comes Pre-set to match your vehicle screen. No guessing game.
No adjustment necessary; Just install and enjoy! The Only system in the market that will NOT Blank Out the navigation display in case of malfunction/power lost.

For SUV/Van/Car with single or multiple displays/monitors... we just release this New totally redesigned Navigation Multi Video Switcher System that works with most OEM Navigation System. Once installed, it allows factory Navigation Screen to display up to 4 external Video Sources and 3 Cameras sources. The system supports up to 4 Audio/Video inputs (1 S-Video and 3 RCA), 1 fully Automatic Rearview/Backup Camera input, automatic front camera function for Parallel Park, and Camera inputs for Baby Cam. The S-Video input (highly recommended for Car PC user) gives a much higher quality picture. The 4 Audio/Video outputs (1 Custom Navigation Interface plus 3 extra LCD monitors outputs) can independently select/watch any of the 4 AV input sources. With a press on button 5 on the RF Remote, user can select between Navigation map or our Navigation Multi Video Switcher source to be shown on the Navigation Screen. The navigation system still works in the background when you switch to our system (Navigation Voice guidance will come on when it's supposed to). A small wireless RF remote control is use to control every functions in the system. Our Navigation Video System offer the Highest Picture Quality in the industry and will NOT Blank Out the navigation display in case of malfunction/power lost. It will automatically default back to the factory display; important feature to consider.

New...The optional E-Code function allows the factory navigation map to be sent out to other monitors (beside the factory navigation monitor).

We currently have several versions:

Plug&Play Navigation-cable Version (No wire cutting) available for: Acura, Audi w/NaviPlus, BMW, Range Rover, MINI, Honda, Lexus, Subaru, Toyota, VW Toureg, Infiniti G35 up to 2004(require to cut ONLY 1 wire). New systems are added regularly to our extensive list of supported cars. For more complete and up to date information please call or email sales.

New Plug&Play System for all BMW with iDrive.
New Plug&Play System for Audi A6/A8/Q7 with MMI.
New Plug&Play System for Mercedes Benz.
New System for Range Rover Sport / LR3.
New System for ALL 2007 Infiniti/Nissan w/wo oem Nav.
New System for Corvette (Require send in mod).
New System for Ford/Lincoln/Mercury w/All in one Nav. (Require send in mod).
New Plug&Play System for Subaru B9 Tribeca, Legacy GT, Outback.
New Plug&Play System for ALL GM Yukon-Denali, Escalade, Hummer H2/H3.
New Plug&Play System for BMW, Land Rover, and MINI.
New Plug&Play System for all Acura/Honda/Lexus/Toyota.
New Plug&Play System for Audi with âNaviPlusâ factory Navigation System.
New Plug&

Title Post: should I have accepted this Ebay return?
Rating: 96% based on 987 ratings. 4,3 user reviews.
Author: Unknown

Thanks For Coming To My Blog