Thursday, April 3, 2014

Nutro Brand Deserts-Why have they been discontinued?




ToxLabRat


Does anyone have any information as to why Nutro has discontinued their line of desserts for dogs? I have a Pug who just loves them, especially the pumpkin and carrot cake varieties, and when I went to the store today, I was told they were discontinued. I called Nutro and was told by a customer service rep that they were discontinued, but she would not disclose the reason. If anyone has any info, I would be interested to know. Thanks in advance.


Answer
Unfortunately, it was poor sales results. In many cases, the product went out of date before it was sold.

You could try fresh fruits. Apple slices, baby carrots, etc are all great treats.

Edit: To clarify, Nutro has had a small recall on their cat food because of overadding of an ingredient. Check your facts before you cry recall....
In addition, the recall of 2007, which was TWO YEARS ago, involved many different producers of pet foods. Nutro was not the only company affected by Menu Foods. Please get your facts straight.

Funny how the FDA website has one recall listed for cat food:

May 21, 2009 - Nutro Products Announces Voluntary Recall of Limited Range of Dry Cat Food Products
Right off the FDA website.

And the mob action begins.....

Here are the facts:

FOR IMMEDIATE RELEASE -- Franklin, Tennessee (May 21, 2009) -- Today, Nutro Products announced a voluntary recall of select varieties of NUTRO® NATURAL CHOICE® COMPLETE CARE® Dry Cat Foods and NUTRO® MAX® Cat Dry Foods with âBest If Used By Datesâ between May 12, 2010 and August 22, 2010. The cat food is being voluntarily recalled in the United States and ten additional countries. This recall is due to incorrect levels of zinc and potassium in our finished product resulting from a production error by a US-based premix supplier.

Two mineral premixes were affected. One premix contained excessive levels of zinc and under-supplemented potassium. The second premix under-supplemented potassium. Both zinc and potassium are essential nutrients for cats and are added as nutritional supplements to NUTRO® dry cat food.

This issue was identified during an audit of our documentation from the supplier. An extensive review confirmed that only these two premixes were affected. This recall does not affect any NUTRO® dog food products, wet dog or cat food, or dog and cat treats.

Affected product was distributed to retail customers in all 50 states, as well as to customers in Canada, Mexico, Japan, Korea, Thailand, Malaysia, Singapore, Indonesia, New Zealand, and Israel. We are working with all of our distributors and retail customers, in both the US and internationally, to ensure that the recalled products are not on store shelves. These products should not be sold or distributed further.

Consumers who have purchased affected product should immediately discontinue feeding the product to their cats, and switch to another product with a balanced nutritional profile. While we have received no consumer complaints related to this issue, cat owners should monitor their cat for symptoms, including a reduction in appetite or refusal of food, weight loss, vomiting or diarrhea. If your cat is experiencing health issues or is pregnant, please contact your veterinarian.

Consumers who have purchased product affected by this voluntary recall should return it to their retailer for a full refund or exchange for another NUTRO® dry cat food product. Cat owners who have questions about the recall should call 1-800-833-5330 between the hours 8:00 AM to 4:30 PM CST, or visit www.nutroproducts.com.

Recalled Pet Food

The varieties of NUTRO® NATURAL CHOICE® COMPLETE CARE® Dry Cat Foods and NUTRO® MAX® Cat Dry Foods listed below with âBest If Used By Datesâ between May 12, 2010 and August 22, 2010 are affected by this voluntary recall.

Nutro Products Recall List â Dry Cat Foods


Edit: Obviously, but no reason to post "facts" that are not. You could really upset people who are feeding a Nutro product, and whether you like it or not has nothing to do with recalls.
BTW, I do not feed my dogs Nutro.




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Title Post: Nutro Brand Deserts-Why have they been discontinued?
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