Monday, December 16, 2013

What is wrong with my connection speed and how can i fix it?

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rich


-My internet service provider is optimum.
-I have a wireless router (purchased last year) and a modem (upgraded last year as well).

My actual internet seems to be fine but the problem is downloading, uploading, and playing online games (xbox live). My connection was great up until a week ago, where I began lagging in every online game I played, which was unbearable, and nearly impossible. I use Netflix frequently which seems to be very slow as well, along with downloading any program on my laptop (wont download), uploading videos to youtube (have done it once since the problem occurred but took about 5 hours+ to upload), and I really need to know what can possibly be done to fix this.

I have also tried testing my connection on sites such as speedtest.net and speakeasy.net and came to the conclusion that my ping is at 10ms, download speed is at .81mbps and my upload speed is at .06mbps. im not very tech savyy but im pretty sure that is not very good. any help would be great! thanks!



Answer
Ping is super.

Download and upload speeds suck, big time.

What speed are you paying for?

Optimum is a cable Internet provider, Most cable Internet plans are 10 Mbps+ with offerings in some areas in excess of 300 Mbps.

Unless that is a super budget 768 Kbps plan, You need to try and power cycle your equipment.

Connect a PC or laptop directly to one of the router LAN ports via Ethernet and follow these steps in this specific order.

1. Unplug power cables on the router and modem.

2. Plug in the modem and wait a minute or two to establish a Internet connection.

3. Plug in the router.

4. Reboot your computer to have the router DHCP service assign a new IP address to your computer.

5. You can test your Internet connection speed here: http://speedtest.net

If the Ethernet Internet connection works fine then try the wireless connections.

Wireless signals are affected by many factors including wall density, electrical interference, directional antenna range, etc.

All of these factors will affect your actual wireless range. As wireless connection quality varies the connection speeds are renegotiated. The connection may start at 54 Mbps and end up at less than 20 Mbps.

Just because a particular wireless router works good at one location does not guarantee that it will have similar performance in a different location due to variance in the factors listed above.

You should try to centrally locate your wireless router or gateway up high and away from dense walls and electrical and 2.4 GHz wireless interference such as microwave ovens, cordless phones, baby monitors, etc.

As I described above wireless connection quality can vary dramatically, for gaming this can cause lag in online games. Your latency (ping) may be 30 ms and wireless interference could cause it to spike to 200 ms or more. Wireless connections also have more overhead involved in the transfer of data such as the encryption / decryption used for wireless security.

The best solution would be to use a wired (Ethernet) connection between your gaming device and the router.

If it is not feasible to run cables you have other options such as powerline network adapters You plug one in by the router and one in the room where you need access and connect them to the devices with standard Ethernet patch cables. http://isp1.us/reviews/netgear-xavb2101-powerline-adapter/

The network signals are transmitted over your existing home electrical wiring which will not be affected by wireless interference.

In my opinion for a gaming connection I would run Ethernet or use powerline adapters.

However, if you need the wireless mobility there are various other ways to extend a Internet connection to areas with a weak wireless signal.

Devices such as wireless extenders that can expand your wireless range if need be. http://www.amazon.com/gp/product/B004YAYM06/ref=as_li_ss_tl?ie=UTF8&tag=excharge-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B004YAYM06

The wireless range extender receives weak wireless signals and repeats them to extend the signal range to greater distances. Some models include 4 Ethernet ports in addition to the wireless radio.

Good Luck...

Should I upgrade my computer or can you give me tips?




Dylan


I've been having issues with my computer for awhile as far as gaming goes. I bought my computer strictly for gaming purposes, but I'm having issues with all of my games. V-sync is my main issue, because with it off the screen tears terribly and with it on there is very slow mouse lag. I want to call the guy who made my computer and ask him, but doesn't know much about gaming. What I need to know is if something in my computer may need an upgrade because it might be conflicting with the graphics card. Anyway I'd really like if you could answer this with detail, because I've already asked this many times and most of the answers are very unhelpful and conflicting. Computer Specs below.
Graphics: ASUS Nvdia Geforce GTX 660
Ram: 8gb DDR3 PC3-10600, DDR3 PC3-12800, DDR3 PC3-14900, DDR3 (non-ECC)
Processor: AMD A8-3870 APU with Radeon(tm) HD Graphics 2.99GHz
Motherboard: msi A7MA-G55
Monitor: 1600 x 900 60hz
Power Supply: 550W
Hard Drive: 1T
Internet Speed: 8063 Kbps / 1147 Kbps
IOS: Windows 7 Ultimate



Answer
There are several issues w/ v-sync. First off is that the higher the frame rate the better the mouse response even if that frame rate is higher than the monitors refresh rate. Once you enable v-sync the computer keep the frame rate at speeds that can be multiplied into 60 using whole numbers. That means 15, 20, 30, or 60FPS(40 might be possible to but I dont remember.. If you keep dipping below 60 you will hit the 30cap or 40 if it exists.

What you should try right away is turning off v-sync then go into the nvidia control panel and force adaptive v-sync. It will enable v-sync at 60fps but disable it when under 60fps. This will keep you from getting screwed into a 30fps speed.

There may be some tearing at low frame rates but should be minimal.

All those v-sync modes work by dropping frames so your card is doing the work of a higher frame rate but then having frames discarded to ensure it can easily be synced with the 60Hz refresh rate of your monitor.

If you are going to upgarde anything it needs to be your video card. The 660 is not an enthusiast card. Get a amd 7950 at the least or a 7970 or gtx670 or gtx680.

You can sell your current card to recoup some cash. I am a nvidia fan and at the time I bought my gtx670 it was a better performer per dollar than what AMD offered but now the tables are turned. AMD offers the best bang for the buck by far. A 7950 will eat yout card for a late night snack.

The rest of the system is great. If you have not overclocked your processor than do so now. A 20% boost should be as easy as stealing candy from a baby cat that doesn't like candy. You can certainly get more than that but surely 20% is stupid easy.

Hope this helps

------
Also in response to the Intel recommendation and hd recommendation those guys don't need to be spending anymore time in the computer section answering questions.

you already stated the issue v-sync or tearing so checking your HD is just silly. As for the Intel bit the 3rd gen i7 is the last 1155 chip so any i5 chip and board you buy now will not be able to be upgraded at all n the future.

I have a i5 3570k at 4.5GHz and a GTX670 that is overclocked to get about 20% more performance and even that struggles at 2560x1440p resolutions. At 1600x900 there would be no problems.

Also a few other things DO NOT use anti aliasing except for fxaa and txaa. MSAA is to demanding for that video card and will severally reduce frames rates. Disable motion blur as it reduces frame rates and the quality of the scene. In nvidia control panel turn on anisotropic sample optimization, set texture filtering quality to high performance, enable trilinear optimization, turn on triple buffering and set vertical sync to adaptive.

Try the game with the trilinear optimization on and off and see if you notice a difference. Also find out if your monitor can be overclocked and if so by how much. If you can get your monitor to run at 75hz that will increase your mouse performance quite a bit with vsync on. If you can hit 90 even better.

Good luck and sorry about all the idiots. You wont get a better answer than this one on this site.

Join a computer forum like overclock.net or overclockers.com




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Title Post: What is wrong with my connection speed and how can i fix it?
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