Sunday, May 25, 2014

Whats wrong with my wireless internet?




julie


My wireless internet disconnects every 5 - 20 minutes. Then after about 30 seconds it will reconnect?
I've had different guys come out here four times already. I've tried changing the channels to 11 and everything. We've had the router replaced already, but that wasn't the problem either. Can anybody help this situation? Its a comtrend ASDL router.



Answer
Other wireless devices such as cordless phones, baby monitors, wireless cameras/surveilence equipment can interfere with your wifi signal, if you have any of these devices turn them off and see if your wifi connectivity improves. If it does, you could try using different wifi channels to find one that doesn't conflict with the broadcast channel the offending device/s is using. Also other wifi networks in close proximity to yours (ie: neighbours' wifi networks- especially if you live in an apartment complex) can interfere with your wifi, again you can try different channels, there is no particular advantage or benefit in setting to channel 11 specifically. If you are useing the same phone line for telephones and ADSL make sure you have line filters connected to each phone and your modem in your house. Check that the phone cable from the wall to your modem is good and that this cable is no longer than it needs to be, the shorter the better.

Wireless router connection interferes with baby monitors?




Lucia


Ok I am not that computer-savvy so please bear with me...yesterday we switched from a modem connection for our high-speed internet, to using a wireless router. We have two babies at home and we use baby monitors for their rooms, and since installing the router we are getting tons of loud static/interference on the baby monitors, we tried switching channels but nothing works. I asked the provider about putting a filter on the modem but they said it's not doable. This is probably not the most common problem out there but we are wondering if anyone has any suggestions that could help? (besides switching back to wire modem) - thanks!


Answer
Hello,
And yes, that's possible that these two devices are interfering with each other.

If your router has this feature (or your baby monitor), try changing the frequency. If not, try moving the devices as far away from each other.


I hope this helps. Best answer, please!




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